Ready-to-ship sets leave within 1–2 business days. Made-to-order and custom-sized sets take [TURNAROUND] from the day your sizes are confirmed. Custom recreations are quoted individually.
USPS First-Class or Ground Advantage, flat rate [$X], anywhere in the United States. Tracking is texted and emailed when the label is created. International shipping is not offered yet.
Free for orders in the Omaha metro (Omaha, Papillion, Bellevue, La Vista, Ralston, Gretna). Pickup only — there is no storefront. After checkout Kaya texts to arrange a time and a public meeting location.
Ready-to-ship sets in unopened, unworn condition may be exchanged within 14 days of delivery; buyer covers return postage. Made-to-order, custom-sized and custom-design sets are final sale because they are produced to your measurements and cannot be resold.
Text a photo of the set and packaging to (402) 201-7785 within 48 hours of delivery. Kaya will replace the affected nails or the set at no cost.
If one or two nails don't fit, replacements in the correct size are sent free. If measurements were off across the set, the sizing kit is recommended and a remade set is offered at cost.
Orders can be cancelled for a full refund until work begins on your set, typically within 24 hours of purchase.